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HGV247

HGV247: find HGV breakdown repair, recovery and mobile mechanics near the vehicle

HGV247 is a UK directory of commercial vehicle workshops, heavy recovery operators, mobile mechanics and tyre fitters. Search by where the vehicle stopped and the job it needs, compare what each provider says it can do, then call them directly. It is free for drivers and fleets, with no commission and no call centre in the middle.

First-party disclosure: HGV247 is built and operated by Fleeta Limited, the company that also runs Woolpit Truck Repairs and OperatorCompliance. This page describes our own product. HGV247 is not an emergency service: if anyone is in danger, call 999.

What an HGV breakdown directory has to get right

A tyre blowout on a loaded trailer, an AdBlue derate and a heavy recovery from a live lane need different kit and different people. The nearest pin on a map is not the same thing as the right provider, and a driver at the roadside has no time to find that out by ringing round.

Search by the job, not the postcode alone

HGV247 covers 27 commercial vehicle capabilities, from 24-hour HGV roadside assistance (opens in a new tab) and heavy recovery to AdBlue and DPF faults, air systems, tail lifts and transport refrigeration. Each one has a plain-English guide to what the provider needs to know.

Coverage the provider has declared

Results are filtered by each provider's own published coverage radius around the incident, not by a pin on a map, so a recovery operator at a port does not appear for a breakdown three hundred miles away. There are 83 UK location hubs (opens in a new tab) across towns, cities, ports and motorway corridors, each with local guidance.

One incident brief instead of ten phone calls

Location, vehicle, symptoms and a phone number: that is what a good mechanic needs to decide whether they can help and what to bring. The emergency request (opens in a new tab) works without an account, and the details go only to the providers matched to it.

Direct contact, no commission

There is no consumer fee, no commission on the work and no control room relaying messages. You call the provider or send the brief, and the provider confirms availability, arrival time and price with you, not with us.

Who HGV247 is for

Anyone who needs a heavy vehicle moving again, and the independent specialists who can do it.

Drivers at the roadside

Made to be finished one-handed on a phone: a postcode, a town, a motorway junction or your live position, then the capability you need.

Transport offices and fleet engineers

Articulated, rigid, trailer, van, coach and specialist fleets, with a search that starts from the incident rather than from a list of garages.

Workshops, mobile mechanics and recovery operators

A listing is free for 12 months (opens in a new tab), then a flat monthly fee. No commission, no per-lead fees, and every request arrives with the vehicle, location and fault attached.

How a request runs

  1. 1

    Say where the vehicle is

    A full postcode, a town, a motorway junction or your live position, plus the vehicle type and the symptoms if you know them.

  2. 2

    Compare suitable providers

    Published capabilities, mobile coverage, 24-hour contact and verification state, with nothing padded out by unverified businesses.

  3. 3

    Call, or send one request

    Ring the provider directly or send a single incident brief. The provider confirms availability, arrival time and price with you.

Why we built it

A directory that starts from the incident

A generic list of garages is little use when a loaded artic has an air fault on the M6 in the middle of the night. What matters is who can attend that vehicle, at that point on that road, with the right kit, and whether they are taking work right now. The usual answers are a directory that sells placement to whoever pays, or a national network that puts a control room in the middle and subcontracts the job. HGV247 does neither: it shows what each provider has published and leaves the two of you talking to each other.

It is built by Fleeta Limited, which makes fleet and transport software and also runs Woolpit Truck Repairs (opens in a new tab), a commercial vehicle workshop at Bridge Farm in Woolpit, Suffolk.

Every listing is checked before it is published: the trading identity and the contact details behind it. The verification badge describes that check and nothing more. It is not an endorsement or a promise of attendance.

When a search finds nobody suitable, HGV247 says so rather than padding the page with unverified businesses. There are no invented provider counts, fake reviews or made-up response times.

Safety first: HGV247 is a directory and request service, not an emergency service. If anyone is in danger, or the vehicle has stopped in a live lane, call 999 first. Providers are independent businesses, so confirm who they are, when they can arrive and what it will cost before you instruct them.

PricingChecked

Free to search for drivers and fleets

Providers get 12 months free from the day their listing goes live, with no card needed, then a flat £10 a month plus VAT where applicable. No commission, no per-lead fees, and it can be cancelled at any time.

List your business on HGV247 (opens in a new tab)

Frequently asked questions

What is HGV247?

HGV247 is a UK directory and request service for HGV breakdown repair, heavy recovery, mobile mechanics, tyre fitters and commercial vehicle workshops, built and operated by Fleeta Limited. It does not repair or recover vehicles itself: it helps you find the independent provider who can.

Is HGV247 free for drivers and fleets?

Yes. Searching and sending a standard request costs nothing and needs no account. The provider charges separately for any attendance or work you agree with them.

What should I have ready before I call a provider?

The road, the direction of travel, the nearest junction or marker post, a reliable map pin and the safest access point, plus the vehicle type and the symptoms. A postcode alone is often not enough on a motorway or a large logistics park. The HGV breakdown checklist goes through it step by step.

Who sets the call-out price?

The provider does, not HGV247. Where the situation allows, ask about the call-out basis, travel, labour, parts, recovery mileage, VAT and cancellation terms before you authorise anyone to attend.

What does a provider listing cost?

Every new listing is free for 12 months from the day it goes live, with no card needed. After that it is a flat £10 a month plus VAT where applicable, with no commission and no per-lead fees. Membership does not guarantee enquiries. The terms are on the HGV247 provider page.

Is HGV247 an emergency service?

No. If anyone is in danger, or the vehicle has stopped in a live lane, call 999 first. HGV247 is for finding the right repair or recovery provider once people are safe.