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Why Customer Job History Should Be Searchable

Searchable customer history gives admin and workshop teams a faster way to answer questions about past work, images and costings.

By Fleeta Operations
Why Customer Job History Should Be Searchable

Less chasing, more clarity

When a customer asks about a previous order or vehicle, the answer should not depend on someone remembering the job. Searchable history means the team can pull up the worksheet, attachments and invoice context in seconds.

Search fields that matter

  • Customer name
  • Vehicle or trailer identifier
  • Order number
  • Job date
  • Keywords from the work carried out

Better service

A clean history view makes Fleeta look organised and gives customers confidence that their fleet records are being looked after properly.

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